Terms of service
Seller and contact
Le Charme Inna Beieva
Polish tax identification number (NIP): 1133068368
ul. Montwiłłowska 4 m. 3
03-890 Warsaw, Poland
Email: lecharme.pl@gmail.com
Telephone: +48 794 606 192
The Le Charme online store operates at lecharme.shop. These terms cover clothing purchases from the store.
Orders and prices
Product descriptions state their features, available sizes and prices. Prices are in Polish zloty (PLN). Delivery is shown separately and the total amount is displayed before you place your order.
You need a web browser, internet access and a working email address. Choose a product and size, provide fulfilment details, select delivery and an available payment method, then place the order with an obligation to pay. You do not need a customer account.
Order information is sent by email. The sales contract is concluded when the seller confirms acceptance of the order for fulfilment to the buyer’s email address. Order information and applicable terms are provided on a durable medium.
Payment and delivery
Available payment methods are displayed at checkout. We deliver within Poland by InPost parcel locker or InPost courier, each at 20 PLN per order. We dispatch paid orders within 1–2 business days; carrier transit time is additional. See the shipping policy for details.
Withdrawal and complaints
The returns policy explains the statutory 14-day withdrawal right, refunds and complaints. These terms do not limit mandatory consumer rights or other rights that cannot lawfully be excluded.
Privacy and disputes
Personal data is handled under the privacy policy. Polish law applies without restricting mandatory consumer protection.
Information about out-of-court consumer dispute resolution and assistance is available at polubowne.uokik.gov.pl. The seller’s participation in a particular process is determined by applicable rules and the statements required for that process.
Changes to these terms do not affect acquired rights or contracts already concluded. Version dated 12 November 2026.